Wet Spot Soft Water Washdown Systems are warranteed against failure, and guaranteed to perform in a working capacity for 12 years from the date of purchase.
If you return your unit we will either repair or replace it at our option. You will be charged a minimum fee for any repair, and simple repairs are usually done at no charge to the customer. You may opt to trade it for a new unit, and the following trade-in value should apply:
Up to 1 year - deduct $200.00 from full price.
1-3 years - deduct $75.00 per year.
4-12 years - deduct $45.00 per year.
Example: You have a unit that is 3 years old, and you have a broken base. Return it without the recharger and you will receive a brand new WSP which sells for $750.00 for just $400.00!
Note: We can not be responsible for damage by improper storage, (dry), or from chlorine damage caused by heavily chlorinated city water systems, but will do our best to assist and accomodate you, should the situation arise. Customer is responsible for shipping costs involved in any warranty or trade-in!

Our Mission Statement:
To deliver premier sales, service and information to the recreation patron in a friendly and,
above all ethical environment while devleoping an entire team that is dedicated to the long-term
implementation of this mission.